STEP 02: Tutor Introduction & Completing The Course Work

After choosing your study pack and enroling directly from this website, you are granted instant access to the eLearning System.  You will be automatically assigned to a tutor who will send an introduction email with 1 working day.  This person will remain your contact throughout and assist in all aspects of your learning and assessment.

About your tutor

Kandu Education Ltd (formerly Humberside IT Services) must maintain high tuition standards as it is one of the conditions of Edexcel approval.  Every year this is one of the many factors on which we are externally verified for quality, any providers not meeting standards can lose Edexcel approved status. 

All of our tutors have at least 10 years experience of working within the IT industry, in a variety of different roles for organisations such as Learndirect, Universities and Computer Maintenance companies.

The vast majority of contact with your tutor will be via email, simply posting assessment scores, or asking general questions.  Emails are always answered within one working day and often within an hour (during office hours).

When required your tutor is available by telephone during office hours.  Anyone who answers our phone will be a tutor, so even if your personal tutor is unavailable at that time there will always be someone who can help.

Instant answers

The ‘Tutor Archive’ is a new feature made possible by the Kandu eLearning™ system.

The tutors have been instructed to add student communication (with all personal details removed) into a database, gradually creating a searchable bank of questions and answers.  Over time this will develop into an instant answer system that can act as a first stop when help is required.

Completing the Coursework

The coursework is presented using a simple Internet based user interface.  You simply move from one task to the next as instructed, watching videos, completing simulations and practical tasks (should you have the required hardware). You will be occasionally presented with a self assessment.  This does not count towards your final mark and simply helps measure your performance.  The Kandu eLearning system will automatically record your progress and results. The 5 units take around 70 learning hours to complete, the deadline on completing these learning hours is up to 5 years.

The student packs allow 12 months access to the online system, if more time is required this can be extended by 1 month at a time charged at just £10 per month.

Your progress is kept on the database as long as you have an active subscription.  Should you allow a subscription to end, your course progress will be lost, but the course can be restarted on a pay as you go basis at £10 per month.

Once you are achieving around 85% on all self assessments, you will be ready for final assessment.
  

How it Works

Choose Study Method

Complete the Coursework

Final Assessments

Further Learning